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Mark Watts
Joined: 07 Jun 2004
Posts: 4
Location: Little Rock, Arkansas
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 Posted: Mon Jun 07, 2004 1:02 pm Post subject: PowerCadd 6 error (-36)? |
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I have encountered an error while saving a file to our server: This disk appears to be damaged (-36). Are there any ideas out there? I understand that it might be a problem with our server, but any ideas for what to look for would be appreciated.
Thanks |
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Bill Stanley
Joined: 15 Apr 2004
Posts: 315
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| Posted: Mon Jun 07, 2004 3:18 pm Post subject: |
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Mark, it is a big help if we know what update version and what operating system and server you are using when saving. There must be about a million possibilities. Also does the condition exist with all files or just one particular file?
Thanks.
Bill Stanley |
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Mark Watts
Joined: 07 Jun 2004
Posts: 4
Location: Little Rock, Arkansas
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| Posted: Tue Jun 08, 2004 12:50 pm Post subject: |
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Thanks for inquiry.
We are running PowerCADD 6.1.1 on Macintosh computers with OS X - Version 10.3.4. My computer is a 644 MHz PowerPC G4.
Our server is a Lacie (recently purchased), Ethernet attached storage disk that is running Windows XP Professional.
We are able to transfer our PowerCADD files and open them over our ethernet network, but when we try to save, we get the error message
(-36).
Thanks,
Mark Watts |
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Bill Stanley
Joined: 15 Apr 2004
Posts: 315
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| Posted: Tue Jun 08, 2004 3:15 pm Post subject: |
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Mark,
The following information is straight out of the Apple headers with bold added to the error in question.
enum {
abortErr = -27, /*IO call aborted by KillIO*/
iIOAbortErr = -27, /*IO abort error (Printing Manager)*/
notOpenErr = -28, /*Couldn't rd/wr/ctl/sts cause driver not opened*/
unitTblFullErr = -29, /*unit table has no more entries*/
dceExtErr = -30, /*dce extension error*/
slotNumErr = -360, /*invalid slot # error*/
gcrOnMFMErr = -400, /*gcr format on high density media error*/
dirFulErr = -33, /*Directory full*/
dskFulErr = -34, /*disk full*/
nsvErr = -35, /*no such volume*/
ioErr = -36, /*I/O error (bummers)*/ (should be bold)
bdNamErr = -37, /*there may be no bad names in the final system!*/
fnOpnErr = -38, /*File not open*/
eofErr = -39, /*End of file*/
posErr = -40, /*tried to position to before start of file (r/w)*/
mFulErr = -41, /*memory full (open) or file won't fit (load)*/
tmfoErr = -42, /*too many files open*/
fnfErr = -43, /*File not found*/
wPrErr = -44, /*diskette is write protected.*/
fLckdErr = -45 /*file is locked*/
};
You failed to state if the “condition exists with all files or just one particular file.” You might explorer the naming convention to determine if something in the name is incomputable (the spell checker did it) with Winders XP. You might try to save the file as the name ‘junk’ to determine if the name contains characters foreign to windows of if the name might be too long. Enough for now but I know there are some differences in OS X UNIX and Winders XP.
Bill Stanley |
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Mark Watts
Joined: 07 Jun 2004
Posts: 4
Location: Little Rock, Arkansas
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| Posted: Wed Jun 09, 2004 12:35 pm Post subject: |
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Please excuse me. This error has occurred with all files that I have tested. I tested your suggestion of changing the file name to 'junk', it caused the same error.
Thanks for your help,
Mark Watts |
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MLSherrod
Joined: 14 Apr 2004
Posts: 54
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| Posted: Tue Jul 06, 2004 12:27 pm Post subject: |
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| I found awhile back (do not know if this was ever addressed) but if you try saving the file at the root of your server you do not run into the problem, then I tried another folder down (as a save as) and that worked. PC6 at one point in time had some kind of a limit to how many folders you could save the files into. Perhaps it was a system issue, and not a PC issue, but after several updates to our server & individual machines, it seemed to disappear. |
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PowerCADD4Me
Joined: 29 Jun 2004
Posts: 3
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| Posted: Tue Jul 06, 2004 3:24 pm Post subject: most likely answer |
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three words...
premissions, premissions, premissions
keep them wide open (everyone- Read & Write) |
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ms
Joined: 14 Apr 2004
Posts: 613
Location: Naples, Florida
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| Posted: Wed Jul 07, 2004 4:24 am Post subject: |
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Error -36 is a general I/O error. Not very useful info, but it does tell you that the error is system-level, which was known by the fact that the problem occurs with all attempts to copy.
This seems partially useful:
http://- abuse alert -.apple.com/webx?14@254.WYACaFlgqZ3.5@.68956b30/0
Basically it says to run fsck until it is clear, and do it in single-user mode.
I don't think anyone really knows what this is- if Apple knows, they ain't sayin', at least not on the discussions lists.
My own guess is that the drive headers are fried and reformatting is in order, if possible; I don't think I would depend on that drive even if the fsck procedures cleared the problem.
I wonder if there were any crashes on that computer with that drive connected.
–ms |
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Mike C
Joined: 15 Apr 2004
Posts: 119
Location: Greensboro, NC
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| Posted: Wed Jul 07, 2004 7:25 am Post subject: |
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Many times the -36 errors with respect to server volumes are caused by logging on via the SMB protocol. The LaCie ethernet drive has the ability to have FTP, HTTP, SMB and AFP shares set up. I believe that the default, since this is a Windoze world, is for shares to be SMB. With the advent of OS X Apple now supports logging into a SMB volume but the Mac file system is not very friendly about this.
I would suggest that you check the type of Share you are logging into and make sure that it is an AFP (Appleshare) share.
Mike |
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ms
Joined: 14 Apr 2004
Posts: 613
Location: Naples, Florida
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| Posted: Wed Jul 07, 2004 9:01 am Post subject: |
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hey Mikey...I wanna be smart like you when I gorw up... 
–ms |
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Derek
Joined: 13 Apr 2004
Posts: 568
Location: Melbourne, Australia
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| Posted: Sun Aug 08, 2004 9:12 pm Post subject: |
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I too am getting the -36 error when saving to a Wintel box over our LAN.
(I hadn't tried this before today)
I am connecting to the PC (Pentium 4 running Windows XP and PCMacLan) using the AppleShare protocol.
The error does not occur when I first save the file to the PC. It is only when I try to save the file again that the error message occurs.
Interestingly, a 'backup file' is saved with a time stamp added to the file name. Each time I save the drawing, a new file is created with a new time stamp. These new files are fully operational and contain any amendments I've made however, if open one of them and try to save it, another new file is created and the error message appears.
I've checked permissions and I have them. (Hell, I'll even get a note from my mum if that will help).
Anyone have any thoughts/ideas? Is PowerCADD creating the time stamped backup copies or is this a system level thing? |
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Bill Stanley
Joined: 15 Apr 2004
Posts: 315
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| Posted: Mon Aug 09, 2004 1:17 pm Post subject: |
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Derek,
The fact that you getting a good time stamped file indicates that the error is occurring on an erase or a file rename operation.
Hope the information helps.
Bill Stanley |
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Derek
Joined: 13 Apr 2004
Posts: 568
Location: Melbourne, Australia
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| Posted: Mon Aug 09, 2004 7:35 pm Post subject: |
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Bill,
Thanks for the info but I'm afraid I'm going to point the finger back at PowerCADD...
I've tried experimenting with other applications and only some have the problem.
These applications all work fine:
Microsoft Excel
Microsoft Word
Text Edit
Adobe Photoshop
RealBasic
These don't:
PowerCADD
GraphicConverter
I have to conclude there is something different about how PowerCADD (and GraphicConverter) save their files.
These tests were all done one after the other during one session. Nothing else was changed.
Any ideas?
Derek |
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Derek
Joined: 13 Apr 2004
Posts: 568
Location: Melbourne, Australia
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| Posted: Mon Aug 09, 2004 8:43 pm Post subject: |
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hmmm,
GraphicConverter doesn't manage to save a time stamped copy, you just get the error message and the file is unchanged. |
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Derek
Joined: 13 Apr 2004
Posts: 568
Location: Melbourne, Australia
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| Posted: Tue Aug 10, 2004 3:52 am Post subject: |
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Right, I don't know exactly what was happening, but I've managed to overcome the problem.
In summary: I suspect the access privileges over on the Windows box had become a little scrambled. Why did it affect PowerCADD and GraphicsConverter? - NFI.
What I did:
Sitting at the Windows box (XP Home Edition) I went through each of the user accounts and unshared any folders and drives that where being shared.
I then logged in to a User Account with Admin status and shared the hard drives I wanted to be available. This included the Root Drive.
After resetting the sharing in this way I was able to access all shared drives from the Macs (OS10.3.4) using the WORKGROUP (SMB) protocol.
This could be done by logging into the Windows machines with ANY of the User Accounts .
The -36 error has disappeared and everything is working fine (for now).
I'm completely brain dead tonight after battling with this all day and I haven't checked out if access using AppleShare has been restored. Maybe tomorrow... NO! NO! oh please, not another day like today....
'nite all. |
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